دانلود کتاب تسلط بر کیفیت Salesforce: طرحی استراتژیک برای آزمایش، انعطاف‌پذیری و تضمین آمادگی برای هوش مصنوعی

Salesforce has evolved far beyond its origins as a customer relationship management platform. Today, it powers critical business processes across sales, service, marketing, analytics, integrations, and, increasingly, AI-driven decision-making. As its role has expanded, so has the challenge of assuring quality.
Testing is no longer a phase that follows development. Quality is no longer owned by a single team. And failure is no longer isolated to one component. In modern Salesforce environments, a defect can ripple across integrations, disrupt customer experience in real time, violate compliance boundaries, or amplify through automation and AI. The cost of getting quality wrong is no longer just technical. It is operational, financial, and reputational.
This book is about addressing that reality with structure, discipline, and architectural intent.