دانلود کتاب مهندسی قابلیت اطمینان سایت

Organizational culture is foundational to the long-term success or failure of an SRE transformation. While SRE relies on technical practices and processes, these are deeply influenced by the people and environment surrounding them. We aren’t saying that having a conducive culture on Day 1 is a prerequisite, but rather that building a supportive culture is helpful in establishing and maintaining a successful SRE practice. In this chapter, we discuss data-driven, research-backed arguments for the critical importance of culture. This chapter will help you identify cultural elements that support SRE, articulate why culture is crucial for SRE success, build a plan to establish and foster a culture of reliability, and recognize and mitigate cultural antipatterns.