The way that we’re working is changing, and I’m not just talking about learning how to add cool Zoom backgrounds. Rather, the way we think about what work means, and how to maintain balance and health while doing it, is a hot topic of conversation. The pandemic has a lot to do with this reassessment. But so, too, do forces such as technology, globalization, and evolving consumer habits. At work, disruptions and innovations tend to pile up ceaselessly (fax, email, conference calls, the web, remote work) and people adjust on the fly. But the organizational contexts in which people operate— the ways we organize, and the bureaucracies and systems we set up to get the work done—tend to evolve much more slowly.
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