دانلود کتاب مدیریت پروژه های فناوری اطلاعات – چگونه پروژه ها را به صورت عملی برای مشتریان خارجی ارائه کنیم

Constant project delays are without question one of the biggest problems in the business world. Yet, there are almost no books addressing the real root causes of this problem.
Most project management books focus on PM methodologies which tell you how to work but are not even close to explaining the real mechanics of proj-ect management with complexities of customer–provider environment. Therefore people implement novel project management techniques and proj-ects are still delayed. They do not understand what is important for custom-ers. They deliver what is specified in the contract, but customers are still not satisfied and break contracts. Customers threaten with penalties or sue pro-viders and the methodologies give no answer what to do in such situations.
Most providers and customers are afraid to mention their real behaviors or unfair games – they avoid admitting to practices that later are the real causes of project disasters. This book not only addresses these problems point blank but also gives pragmatic answers on how to act and be successful in real-life situations.
This special compendium of knowledge, “project management black magic,” contains proven recipes for project managers and IT organization managers, as well as advice on how to act in critical situations and how to avoid
Underestimating projects
Delays in their implementation
Disputes between customer and the project team
Conflicts with other project managers, implementation departments, and the sales team
Misunderstandings in customer relations
Delivering underdeveloped products
All kinds of threats, from penalties for delays to breaking the contract