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A small business is not merely a small big business. Small businesses have their own requirements and objectives that are quite distinct from those of large organisations. In this book we introduce entrepreneurs and business managers of small and mediumsized businesses to all the functions that are essential for managing these businesses successfully. These functions include the management function and seven additional functions: finance, marketing, operations management, purchasing and the supply chain, human resources, information management and public relations. In the establishment phase of a business, the entrepreneur often takes responsibility for all or most of the business functions in addition to the management function of the start-up business. As the business grows and expands, some or all of the functions become the responsibility of other employees or heads of departments. However, the entrepreneur remains involved in and informed about all the business functions to ensure continued performance of the business. Although entrepreneurs usually start off with a small business, it is important for most entrepreneurs to grow and develop their businesses into medium-sized and large businesses, and they work intensely to achieve this goal. Others are satisfied to keep their businesses small, but manage them entrepreneurially by doing new, innovative things. The emphasis on the various functions may differ according to the type of business. For example, a retail business might be more market-oriented, while a manufacturing business will be more operations-oriented. Nevertheless, a decision about marketing, for example, will inevitably have a specific effect on functions like finance and operations, while influencing the remaining functions collectively in such a way that the business achieves its main objectives. In this book we introduce you to the functions and what they comprise, and provide basic guidelines on how to manage each function effectively without losing sight of their influence on the other functions. Business Management for Entrepreneurs has been written specifically for the South African market, with relevant case studies and examples of businesses in an African context. We wish you every success with your business.