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Humanity has been enduring cataclysms as well as propitiations from time immemorial. The tech animated 21st century world witnessed an adventitious adversary that wreaked havoc not only on human existence, but also on economies, businesses and governance. However, the indefatigable human fortitude de novo endured the Covid-19 juggernaut. To quote the Augustan poet Virgil: “Come what may, all bad fortune is to be conquered by endurance.”
Organizations, however successful in innovating technologies, building brand image, customer base, market share etc. cannot subsist on their past splendours. The Covid-19 pandemic, an epiphany to the world during the first quarter of the 21st century, has exposed the vulnerability of superpowers, conglomerates and affluent economies. The writing on the wall by Charles Darwin is apparent: “It’s not the strongest or the most intelligent who will survive but those who can best manage change.”
Beyond a shadow of doubt, businesses in market economies will face competition, economic and political upheavals, natural and man-made catastrophes such as wars, pandemics, digital disruptions, as well as environmental tribulations. If our businesses have to weather these travails, we need to adopt the ‘triple R’ formulae: renovate, reconfigure, and resile. In 2022, enterprises will have to quickly reconfigure business structures and capabilities based on new technologies. With IT innovations redefining the workplace and hybrid workplaces continuing to gain momentum, organisations will further experiment with ingenious and new-fangled approaches.
In rapidly changing environments, one rule of thumb applies: If you don’t adapt, you don’t perdure. In the words of Psychology professor Salvatore R. Maddi: “Resilience or hardiness is the ability to adapt to new circumstances when life presents the unpredictable.”
This book is motivated by the yearning to explore sectoral and organizational experiences in the pursuit of anticipating, innovating and adapting during the unpredictable disruptions. The book, therefore, presents theoretical and research based practices related to the, challenges, opportunities and strategies for building resilient organizations.