دانلود کتاب بزینس – AQA GCSE 9-1

A business is an organisation that produces a good or supplies a service. A good is a physical product, such as a car. A service is an intangible item (that is, it is something that you cannot physically touch), such as financial advice or a yoga lesson. A business involves people – sometimes one and sometimes thousands – and aims to provide something that is demanded by others. Businesses provide a range of products for customers. A customer is someone who buys a product. Products are used by consumers. For example, if you buy a mobile phone for yourself, you are the customer and the consumer. If your parents buy it for you, they are the customer and you are the consumer.