دانلود کتاب اصول حل مسئله صنعتی

The authors have found complex problem-solving projects to be very stimulating, challenging, and rewarding work. We feel companies should plan to sustainably have complex problem-solving capabilities, and we have found that becoming an advanced problem solver is an excellent technical career. The successful resolution of complex problems is necessary for the optimum performance of the company and creates significant value. In this book, we will teach our collective experience on best practice in approaching these problems and resolving urgent complex problems permanently. There are two target audiences for this book. First are the people who will learn and apply the methods and will work on advanced problems to solve them. The entire book is targeted predominantly at them – the problem solvers. Another, very important second audience, are the senior managers who need to accept the long-term need for advanced problem-solving capacity and therefore work to sustain it within their company. They must be sponsors.