In Australia, as in many other countries, governments on both the left and the right are increasingly designing markets to deliver publicly subsidised social services.1 For services including child care, aged care and support for people with disabilities, various market instruments including contracting, competition and consumer choice have been introduced to organise provision. Market instruments, particularly contracts with providers external to the public sector, are also used to organise services offered to less-visible social groups, such as prisoners, asylum-seekers and children living in out-of-home care. And across all social services, from aged care to prisons, marketisation has expanded the reach of private businesses in service delivery.
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