دانلود کتاب حریم خصوصی

There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know. —Donald Rumsfeld, Former United States Secretary of Defense

The above quote by Donald Rumsfeld often came to mind during my early days as a security and privacy engineer. Seemingly trivial problems—locating data, verifying user acceptance, and deleting data—often revealed themselves as unimaginably more complicated than they should have been. The same instincts of data collection and dissemination that served me well in my previous incarnation as an engineer and product manager boomeranged on me in my role as a privacy leader. I remember looking for resources online and coming up empty. Most frustrating were the moments when those of us working on privacy were deemed by the business to be blockers. The lack of any data hygiene among engineering teams made it hard for me to offer clear and verifiable answers to attorneys representing us in court. The onset of privacy regulation and scrutiny has led to improvements at companies that use customer data. Even so, existing privacy laws are too segmented and often too confusing. Unsurprisingly, the ambiguity hurts businesses that lack the resources that the bigger companies have. The relationship between businesses and privacy regulators ranges from distrust to disgust, and the consumer is poorer for it.