دانلود کتاب راهنمای رسمی گواهینامه پشتیبانی فناوری اطلاعات سیسکو (CCST) 100-140

Congratulations! If you are reading this introduction, then you have probably decided that a career as an IT support technician is an important first step for your future success, and obtaining the CCST IT Support certification will prove that you have a solid understanding of help desk– related topics and concepts. Professional certifications have been an important part of the computing industry for many years and will continue to be important for years to come. Many reasons exist for these certifications, but the most popular cited reason is credibility. All other considerations held equal, a certified employee/consultant/job candidate is considered more valuable than one who is not certified. This book was written to help up-and-coming IT professionals build a solid foundational understanding of what it takes to be an IT support technician. It is structured specifically to prepare candidates for the Cisco Certified Support Technician (CCST) IT Support 100-140 exam but aims to equip you with knowledge that will stay useful long after you earn the certification.