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When we think about the future of artificial intelligence and machine learning, mov­ies such as The Terminator or iRobot usually come to mind, in which robots grow smarter than humans and begin to take over the world. AI technologies, which are embedded in various business software applications, can make its own judgments based on real-world scenarios, interpret human language, and see, hear, and react to other senses. AI and machine learning are considered as one of the most important applications companies can implement within their business to advance their prod­ucts and build their technological edge. Whether a startup company or a long-standing firm, many corporations have already started to implement AI into the operations of their business. The ones that have implemented this emerging technol­ogy are already starting to see the results and achieve an increase in the speed or efficiency of their operations.